Internet Outages in the Age of a Smartphone Executive

I’ve had two recent power and Internet outages. Call it the punishment for living in Austin which is in the heart of Texas. Austin is an adult version of Disneyland by all other measures, but it does have infrastructure issues and the rains and electrical storms we have are sometimes very impressive. So at some point we need to deal with that, and that’s where the modern mobile phone is a life saver.

In the first outage, I had to inform the power company that the power was out. Good luck trying to use computers, unless you have everything hooked up to UPS blocks, and even then you have a very limited amount of available power in most cases. Meanwhile a smartphone can be available for a day or more depending on usage. So informing them was not an issue and it was solved quickly.

The second outage was related to the Internet. We often forget how much of our lives are connected to the Internet until it’s gone. The house phone was off, the TV was off, so much for watching Netflix or listening to Spotify through Sonos, etc… etc… It was pretty bad. However, I was able to use my smart phone and a little Bluetooth speaker to keep me busy with a Kindle book and listening to Spotify. It was a tad annoying, but the hilarity came when I needed to debug the network connection on my side for AT&T.

They attempted to call me on my home phone, which worked, but then as they had me reboot the U-Verse router, they disconnected. Well, color me shocked, but of course, I still had a cell phone, so we were back on the phone very shortly thereafter. Having a back-up link to the world was a life-saver during that prolonged outage. In fact, tethering the entire house through my phone was an option I was seriously contemplating after 12 hours or so.

All of this points to what life might be like in an age where our primary devices are the very ones in our pockets that we take for granted today.